SAFETY & TRUST
Connections Built on Trust.
Kelir is designed to help people connect with greater confidence through verification, privacy controls, screenshot protection, community guidelines and tools that give both Users and Hosts more control over their interactions.
Know who you're connecting with. Choose how you connect. Stay in control.
OUR APPROACH
Trust Should Be Built Into the Experience.
Safety should not begin only when something goes wrong.
Kelir is designed to build trust throughout the entire experience — from registration and profile creation to discovery, conversations, payments, reporting and ongoing participation.
Our approach focuses on four areas:
Verification
Relevant information is reviewed according to the Host type and applicable requirements.
Privacy
Users and Hosts should be able to connect through Kelir without unnecessarily exposing personal information.
Transparency
People should have useful information about who they are connecting with and what services are being offered.
Community Safety
Reporting, blocking, community guidelines and moderation processes help address inappropriate or harmful behaviour.
How does Kelir keep users safe?
Kelir uses Host verification, privacy controls, screenshot protection, reporting and blocking tools, text-chat payment protection and community guidelines to help users connect with greater confidence.
Are Kelir Hosts verified?
Verification depends on the Host type and applicable requirements.
How are Experts verified?
Experts may be required to provide relevant qualifications, certifications, education, experience and supporting documents for review.
How are Stars verified?
Eligible Stars connect an eligible Instagram Professional account through applicable authorization and platform permissions.
Can I block someone on Kelir?
Yes, applicable blocking functionality allows users and Hosts to stop interactions with another account.
Can I report someone?
Yes, users and Hosts can report profiles or interactions that violate Kelir's policies.
Does Kelir prevent screenshots?
Kelir includes screenshot protection in supported areas, but no platform can guarantee that content cannot be captured through another device or external camera.
Does Kelir guarantee safety?
No platform can guarantee complete safety. Kelir provides tools and safeguards designed to reduce risks and give users more control.
HOST VERIFICATION
Know More About Who You're Connecting With.
Different Host types have different requirements.
Kelir does not treat every Host category in the same way because the nature of their participation is different.
Common Host
Common Hosts provide conversations and companionship.
Public social-media presence is not required.
Applicable account, identity and profile information may be required as part of the registration and verification process.
Star
Stars are eligible Instagram creators who connect their creator presence with Kelir.
The applicable Instagram account must meet Kelir's requirements and be connected through the appropriate authorization and platform permissions.
Relevant creator information may be retrieved through supported Instagram/Meta APIs, subject to account eligibility, permissions and API limitations.
Expert
Experts are professionals who provide guidance based on relevant knowledge, qualifications, certifications or experience.
Applicable professional information and supporting documents are reviewed before approval.
PROFILE TRANSPARENCY
Know What a Host Offers Before You Connect.
Users should have useful information before starting a connection.
Depending on Host type and available information, a profile may include:
- Host type
- Profile image
- Introduction
- Interests
- Services offered
- Availability
- Creator information
- Relevant Instagram information for eligible Stars
- Area of expertise
- Qualifications or certifications for Experts
- Experience
- Applicable reviews or ratings
- Other relevant profile information
The objective is simple:
Give users enough information to make an informed decision before connecting.
PRIVACY FIRST
Your Privacy Matters at Every Connection.
Kelir is designed so users can connect through the platform without unnecessarily sharing personal contact information.
For Users
Users can communicate through Kelir's supported communication features rather than being required to share personal phone numbers or external contact details.
For Common Hosts
Common Hosts do not need to publicly connect a social-media identity to participate.
This allows people to participate while keeping their public social identity separate from their Kelir presence.
For Stars
Stars connect their eligible Instagram creator account through the appropriate authorization process.
Only information available through supported permissions and APIs should be used.
For Experts
Experts can present relevant professional information without unnecessarily exposing unrelated personal information.
Privacy Controls
Kelir should provide applicable controls such as:
- Block
- Report
- Privacy controls
- Platform-based communication
- Account controls
PRIVACY PROTECTION
Your Conversations Deserve Privacy.
Kelir includes screenshot protection designed to help prevent private conversations and profile content from being captured and shared without your knowledge.
Key Features
Screenshot Prevention
Kelir can restrict screenshots or screen captures in supported areas of the application and web experience, subject to device, browser and operating-system capabilities.
Private Conversations
Conversations are designed to remain within the Kelir platform rather than requiring users to move to external communication channels.
Privacy-Focused Profiles
Kelir provides privacy controls designed to reduce unnecessary exposure of personal information.
CONNECT YOUR WAY
Text. Voice. Video.
Kelir allows users to choose how they want to connect based on the services offered by each Host.
Text Chat
Start a conversation through messaging when you want to connect at your own pace.
Voice Call
Connect through a real-time voice conversation.
Video Call
Connect face-to-face through video.
Available services depend on the Host, applicable eligibility requirements and platform availability.
TEXT CHAT PROTECTION
Don't Pay for a Conversation That Never Happens.
This is one of Kelir's important user-protection mechanisms.
When a user sends a paid text message:
- Message Sent
- Credit Temporarily Reserved
- Host RepliesCredit Consumed
- No ReplyCredit Returned
Step 1
Message Sent
The applicable message credit is temporarily reserved.
Step 2
Host Responds
If the Host responds within the applicable response window, the reserved credit is consumed.
Step 3
No Response
If the Host does not respond within the applicable window, the reserved credit is automatically returned to the user.
Step 4
Repeated Non-Response
Repeated failure to respond may affect the Host's visibility or eligibility for Text Chat.
YOUR TIME MATTERS
Know How Hosts Typically Respond.
Where sufficient interaction data is available, Kelir may show useful response-time information based on actual platform activity.
This information should be based on actual system data rather than Host-entered claims.
YOU'RE IN CONTROL
If Something Doesn't Feel Right, You Can Take Action.
Users and Hosts should have tools to control their interactions.
Block
Blocking can stop further interaction with another account where applicable.
Report
Users and Hosts can report profiles or interactions that violate Kelir's policies or community guidelines.
Review
Reports may be reviewed according to Kelir's applicable moderation and enforcement processes.
COMMUNITY STANDARDS
A Better Community Starts With How We Treat Each Other.
Everyone using Kelir is expected to communicate respectfully and responsibly.
Our Guidelines Cover
- Respectful communication
- Honest representation
- Personal boundaries
- Privacy
- Appropriate use of the platform
- Respect for other users and Hosts
- Compliance with applicable laws and platform policies
Prohibited Behaviour
Kelir does not permit behaviour such as:
- Harassment
- Threats
- Impersonation
- Fraud or deception
- Misuse of private information
- Non-consensual sharing of private content
- Sexual exploitation
- Non-consensual sexual content
- Malicious behaviour
- Other conduct prohibited under Kelir's policies
FOR HOSTS
Being a Host Comes With Responsibility.
Hosts are expected to:
Provide accurate profile information
Represent their Host type honestly
Offer the services they have selected
Respond responsibly to users
Respect personal boundaries
Protect user privacy
Follow Kelir's Community Guidelines
Stay within their area of expertise where applicable
Avoid misleading claims
Maintain appropriate conduct during interactions
FOR EXPERTS
Expertise Should Be Supported by Relevant Credentials.
Experts may be required to provide information such as:
- Education
- Professional qualifications
- Certifications
- Relevant experience
- Supporting documents
Applicable information is reviewed before approval.
FOR STARS
Know When You're Connecting With a Creator.
Eligible Stars can connect their Instagram creator presence with Kelir.
Depending on applicable API permissions and account eligibility, Kelir may display relevant creator information such as:
- Instagram username
- Profile name
- Profile image
- Follower-related information
- Eligible creator insights
- Other supported information
TRANSPARENCY MATTERS
Trust Doesn't Mean Making Promises We Can't Keep.
Kelir does not promise that:
- Every Host will be the right match for every user
- Every interaction will be positive
- Every Expert recommendation will produce a particular outcome
- Every creator interaction will meet expectations
- Every report will result in a particular enforcement action
- Hosts will earn a guaranteed amount
- Technology can eliminate every possible safety risk
Our goal is to provide better information, stronger controls and practical tools that help people make more informed decisions while using Kelir.
NEED HELP?
If Something Goes Wrong, Take Action.
Recommended steps:
Stop the Interaction
End the conversation, call or video interaction if you are uncomfortable.
Block the Account
Use available blocking controls where appropriate.
Report the Issue
Report the profile or interaction through the available reporting mechanism.
Provide Relevant Information
Where possible, provide details that can help Kelir review the report.
Contact Support
Contact Kelir support if additional assistance is required.
SAFETY GOES BOTH WAYS
A Safer Community Requires Everyone to Participate.
For Users
- Review a profile before connecting
- Understand the Host type
- Check available services
- Avoid sharing unnecessary personal information
- Use Kelir's communication tools
- Respect boundaries
- Report inappropriate behaviour
- Block accounts when necessary
For Hosts
- Keep profile information accurate
- Clearly represent what you offer
- Protect user privacy
- Respect boundaries
- Respond responsibly
- Stay within applicable expertise
- Follow community guidelines
- Report inappropriate behaviour
BEFORE YOU CONNECT
A Few Simple Things Can Make a Difference.
Review the profile
Understand who you're connecting with.
Check the Host type
Common Host, Star or Expert.
Review available services
Text, Voice or Video.
Protect personal information
Don't share information unnecessarily.
Use Kelir's tools
Keep conversations within the platform where possible.
Respect boundaries
Good connections require mutual respect.
Report or block when needed
Use Kelir's safety controls if something feels wrong.
FAQ
Safety & Trust — Common Questions
Verification depends on the Host type and applicable requirements. Common Hosts, Stars and Experts may have different verification processes.
Experts may be required to submit relevant education, qualifications, certifications, experience and supporting documents for review before approval.
Eligible Stars connect an eligible Instagram Professional account through the applicable authorization and platform permissions. Instagram information is subject to Meta/Instagram API limitations.
Kelir should only access information made available through the applicable authorization, permissions and supported APIs. Access and available information depend on Instagram/Meta's platform requirements.
Yes, applicable blocking functionality allows users and Hosts to stop interactions with another account.
Yes. Users and Hosts can report profiles or interactions that violate Kelir's applicable policies.
Kelir includes screenshot protection designed to restrict screenshots or screen captures in supported areas. However, no digital platform can guarantee that content cannot be captured using another device or external camera.
No platform can eliminate every possible online or offline safety risk. Kelir provides verification, privacy controls, reporting, blocking, screenshot protection and other safeguards designed to reduce risks and give users greater control.
No. Verification confirms that applicable information has been reviewed according to Kelir's process. It does not guarantee the outcome or suitability of professional guidance.
No. Earnings depend on factors such as Host type, available services, pricing, qualifying interactions and applicable Kelir fees and policies.
CONNECT WITH CONFIDENCE
Ready to Connect?
Explore people, creators and experts on Kelir and choose how you want to connect.